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  1. Fastway Ireland
  2. General

General

Send a parcel

  • What if my parcel hasn’t been collected?
  • What if I've missed a pick-up?
  • What are your payment methods?
  • Do I have to use the manual label system?
  • How should I package my item?
  • How long will it take for my parcel to be delivered?
See all 13 articles

Receive a Parcel

  • What does Additional Information mean?
  • I want to change the address
  • What should I do if my parcel hasn't arrived?
  • What if I'm unable to sign for the delivery?
  • How do I track my parcel?
  • How do I arrange a redelivery?
See all 9 articles

General Information

  • What does additional information mean?
  • Change of address
  • Compliants
  • What is freight analysis?
  • How do you calculate your price?
  • Why are your labels prepaid?
See all 10 articles

Insurance

  • What if my parcel arrives damaged?
  • Who’s liable if the parcel gets lost, stolen or damaged?
  • What's covered and not covered by insurance?
  • How do I make a claim for a damaged or missing parcel?
  • What insurance do you offer?

Return a parcel

  • I want to return a parcel

Becoming a Fastway Customer

  • How can I become a Fastway Customer?
  • What are your products and services?

Franchising

  • What is a Courier Franchisee?
  • What are your franchise opportunities
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